Retail Real Estate Investing Blog | RockStep Capital

Don't Invest Until You Ask: Key Questions For Vetting Real Estate Sponsors

Written by Belen Worsham | Feb 26, 2025 3:32:59 PM

Passive real estate investing offers a compelling way to grow wealth, generate income, and diversify your portfolio — all without the daily grind of managing properties. However, choosing the right sponsor is one key decision that can make or break your investment.

The sponsor is the captain of the ship. They find the deals, manage the properties, oversee renovations or improvements, and ultimately decide when and how to sell. In short, they control the investment's success — or failure.

Think of it like investing in a restaurant. The menu might look great, and the location could be perfect, but the whole thing falls apart if the chef doesn’t know how to cook. The same goes for real estate sponsors. You’re not just investing in a property — you’re investing in the people running the show.

So, how do you vet a sponsor to make sure they’re up to the task? It all starts with asking the right questions. Below, we’ve broken down the most important questions to ask — grouped by category — to help you confidently evaluate any sponsor before committing your capital.

Strategy and Opportunity: Understanding the Sponsor's Investment Approach

Before investing in any deal, you need to understand why the sponsor believes it’s a good opportunity and why now is the right time to take advantage of it.

  • What factors are at play that make this a good opportunity now? Why now? 
  • Why is the sponsor bullish on the market they operate in?
  • Are their deal criteria clearly defined?
  • How do they source their transactions? 
  • What is their underwriting and due diligence process?
  • Can they articulate how they add value to the properties they acquire?
  • Are they upfront about the risks and how they mitigate them?
  • What are the likely buyers when they sell? What’s the exit strategy?

Understanding the sponsor’s strategy is like reading the blueprint before building a house—you want to see the plan. For example, if a sponsor focuses on value-add shopping centers in growing suburban areas, they should explain why—perhaps due to shifting consumer trends or local job growth. Similarly, if they’re excited about a particular market, they should back it up with data, not just optimism.

Also, pay attention to how they discuss risks. A strong sponsor will not shy away from discussing potential pitfalls. If they act like the deal is bulletproof, that’s a red flag—no investment is without risks.

Team: Who's Behind The Operation?

A sponsor’s team is like a sports team — every player has a role, and success depends on how well they work together. You need to know who’s running each part of the playbook.

  • Who is in charge of acquisitions, underwriting, and due diligence? 
  • Who is responsible for asset management?
  • Who handles fundraising and investor relations? 
  • Who oversees back-office operations and accounting?

You want to see a well-rounded team with experience in all critical areas. For example, if the person overseeing acquisitions has a track record of finding outperforming off-market deals, that’s a huge plus. 

On the other hand, if one person is juggling multiple roles—say, both acquisitions and asset management—that might spread them too thin, leading to missed opportunities or operational issues.

A great team balances specialized expertise with strong communication. It’s the difference between a finely tuned orchestra and a one-man band.

Culture: What's Driving The Sponsor's Decision?

A company’s culture often determines how it operates under pressure. Is it expansive and investor-focused, or is it corners to boost short-term returns?

  • Does the company have a defined purpose or mission statement? 
  • Are there defined core values? Can they share examples of these values in action? 
  • Do they have strategic plans with clear goals and priorities?
  • Is the company process-driven?

Culture might seem like a soft factor, but it can have a hard impact on your returns. For instance, a sponsor who values transparency might send detailed monthly reports, even during tough times, while another might go silent when a project hits a snag.

Look for sponsors who can share real examples of how their values shape their decisions. Maybe they once passed on a lucrative deal because it didn’t meet their ethical standards, or perhaps they have a formal process to ensure tenant safety during renovations. These stories tell you more than a glossy mission statement ever could.

Track Record: Past Performance as a Predictor of Future Success

In real estate, past performance isn’t a guarantee, but it’s one of the best indicators. A solid track record shows that a sponsor can not only talk the talk but also walk the walk. 

  • Does the sponsor have a documented track record of all acquired properties? 
  • Have they successfully sold properties within their strategy? 
  • How are their current properties performing?

Think of this as reviewing a resume. Ask for specific examples if a sponsor claims they’re experts in repositioning underperforming retail centers. Did they take a 60% vacant mall and bring it to 95% occupancy? Did they manage to increase net operating income (NOI) through creative leasing strategies?

Also, ask about deals that didn’t go as planned. A trustworthy sponsor will openly discuss challenges and how they handled them — whether it was tenant defaults, unexpected repairs, or a tough market cycle.

Governance, Transparency, and Reporting: Will You Stay in The Loop?

You wouldn’t invest in a company without knowing how often they report earnings, right? The same logic applies here. You need to know how — and how frequently — the sponsor will communicate with you.

  • How does the sponsor decide whether to proceed with an investment? 
  • How often do they send our investor reports?
  • Do they provide regular access to financial statements? 

Transparency is non-negotiable. A great sponsor will have a clear decision-making process and keep you informed with regular updates. Some sponsors send quarterly reports with detailed financials, leasing updates, and renovation photos. Others might offer investor portals where you can log in and view real-time data.

On the other hand, if a sponsor only sends vague updates once or twice a year, that’s a warning sign. You should never be in the dark about how your investment is performing.

Alignment of Interest: Are They Investing Alongside You?

You want a sponsor with skin in the game—someone who will win when you win and lose when you lose.

  • Do they invest their own capital (skin in the game)?
  • Are the fees and terms reasonable?

A good rule of thumb is that if the sponsor wouldn’t put their own money into the deal, neither should you. Look for sponsors who co-invest a meaningful amount — it shows confidence and alignment with your interests.

Also, watch out for excessive fees. Reasonable acquisition fees, asset management fees, and profit splits are standard. Still, if the fee structure seems heavily biased in the sponsor’s favor—like high upfront fees and minimal performance-based incentives—that’s a red flag.

It’s like hiring a contractor to renovate your house. Would you prefer someone who charges a fair rate and offers a quality guarantee or someone who demands 90% of the payment upfront with no accountability for results?

Why This Matters For Investors

Choosing the right sponsor isn’t just about finding someone who knows real estate — it’s about finding someone who will treat your money like their own. A skilled, transparent sponsor with a proven track record can navigate market fluctuations, handle challenges, and ultimately grow your investment. These questions aren’t just a checklist — they’re your roadmap to understanding who you’re partnering with and whether they fit your financial goals.

Choosing Wisely So You Can Invest Confidently

Vetting a real estate sponsor may feel overwhelming, especially if you’re new to passive investing, but it’s one of the smartest moves you can make. By asking the right questions and digging deeper into their strategy, team, culture, track record, and transparency, you’ll significantly reduce your risks and increase your chances of success.

Remember: in passive real estate investing, you’re not just investing in properties — you’re investing in people. Take the time to find sponsors who know how to generate returns and will communicate openly, act with integrity, and align their interests with yours.

Your future self and your portfolio will thank you.